When it comes to choosing a print solutions partner for your business, it might be tempting to go with one of the big-name, national brands. After all — bigger must be better, right?
Not necessarily.
At Datacord, we’ve spent years working with businesses, schools, and organisations across our community, and we’ve seen time and again how partnering with a local provider makes a world of difference. It’s not just about printers — it’s about people, service, and support when it matters most.
Here’s why working with a local print solutions provider beats the big guys.
📌 1️⃣ Personalised, Responsive Service
When you deal with a big, national company, you often become just another account number in a call queue.
At Datacord, we know our clients by name. Our team understands your business, your setup, and your needs. And when something goes wrong, you get direct access to real people — not a chatbot or a call centre on the other side of the country.
✅ Fast, reliable onsite support
✅ Direct communication with your dedicated account manager
✅ Tailored advice to suit your business (not a one-size-fits-all solution)
📌 2️⃣ Faster Response Times
When a printer goes down in a busy office or school, you don’t have days to wait for help. Local providers like Datacord can respond faster because we’re nearby.
In fact, we guarantee onsite service within 4 hours — and most issues are resolved on the first visit.
That’s the kind of speed and reliability you just don’t get from larger, centralised providers.
📌 3️⃣ Solutions That Actually Fit Your Business
Big brands often push pre-packaged solutions designed to suit their profit margins, not necessarily your unique needs.
We take the time to assess your workflow, your print volumes, and your staff’s day-to-day frustrations. Then we recommend devices, service plans, and software solutions that actually make sense for your operation — whether you manage a school office or a multi-site business.
✅ Customised print agreements
✅ Flexible options for leasing, purchasing, or Managed Print Services
✅ No unnecessary upselling
📌 4️⃣ Supporting Your Local Community
Choosing a local provider isn’t just good for your business — it’s good for the community too.
At Datacord, we believe in giving back through our Make a Difference program, supporting local charities, schools, and volunteer initiatives. When you partner with us, you’re contributing to projects that directly benefit the people and families in our region.
Your printing dollars stay in the local economy, creating jobs and strengthening community programs.
📌 5️⃣ A Partner You Can Actually Build a Relationship With
Printers, copiers, and document solutions aren’t one-and-done transactions — they’re part of your daily operations. You need a partner who’ll be there for the long haul, adjusting to your business as it grows, changes, and faces new challenges.
With a local team like Datacord, you get continuity of service and relationships that national brands simply can’t offer.
✅ The Takeaway: Local is Better for Business
When it comes to office print solutions, bigger isn’t always better. Local providers like Datacord offer the kind of personalised service, rapid support, and community focus that large corporations can’t match.
If you value:
- Fast, reliable service
- Tailored print solutions
- Local jobs and community support
…it’s time to partner with a provider who truly understands your business.
